Contact us

Once your order is successfully placed, you will receive an order confirmation email at the email address provided during checkout. If you do not see it within a few minutes, please check your spam or promotions folder. If you still haven’t received it, feel free to contact our support team at store.us@yosukata.com, and we’ll be happy to assist you.

If your order has not been processed or shipped yet, we may be able to update your shipping address. Please contact us as soon as possible at store.us@yosukata.com with your order number and the correct address. Once an order has been shipped, we are usually unable to make changes.

At this time, we primarily ship within the United States. If you are located outside the U.S. and would like to place an order, please contact us at store.us@yosukata.com, and we will do our best to assist you.

Orders are typically processed within 1–2 business days. Once shipped, delivery usually takes 3–7 business days within the United States, depending on your location. You will receive a tracking number as soon as your order has been shipped.